IT Support and Cybersecurity in Louisville, Kentucky
Your business runs on technology. CGC Custom Bytes delivers professional IT support and cybersecurity services in Louisville, Kentucky. We help small and mid sized teams stay secure, productive, and compliant with a practical approach that fits your budget. From help desk to network monitoring and security hardening, our team keeps your systems up and your data protected.
What we offer
End to end IT support paired with real world security.
Managed IT services with remote and onsite support
Help desk, device management, and patching
Network setup, Wi Fi, and firewall configuration
Email security and phishing protection
Backup and disaster recovery planning
Incident response and remediation
What's included
Every plan includes the essentials to keep your business running.
Onboarding and environment assessment
24/7 monitoring of critical systems
Scheduled maintenance and security updates
Asset inventory and documentation
Vendor and software coordination
One year labor warranty on project work
Our approach
Simple, proactive, and transparent.
We start with a baseline security and IT health check
We implement quick wins and a clear roadmap
We monitor and maintain systems to prevent downtime
We communicate in plain language with clear next steps
Why choose our service
Local partnership with measurable results.
Nearly 20 years serving Louisville businesses
Certified technicians and security minded engineers
Fast response times with remote first support
Flexible plans that grow with your team
Benefits of managed IT and cybersecurity
Practical protection that improves productivity.
Fewer outages and faster issue resolution
Stronger defense against phishing and ransomware
Better compliance posture and documentation
Peace of mind for owners and managers
FAQs
Got IT and security questions? We have answers.
Do you offer both remote and onsite support?
Yes. Most tickets are resolved remotely. When onsite work is needed, we schedule a technician promptly.What security tools do you use?
We deploy layered protection including next gen antivirus, EDR, email filtering, DNS protection, and firewalls appropriate to your environment.Do you manage backups?
Yes. We configure image and file based backups, test restores, and keep retention aligned to your policy.How fast is your response time?
Critical issues are addressed immediately. Standard tickets are acknowledged within business hours and resolved as quickly as possible based on priority.